Shipping & Production

Custom Pick Order Lead Times

UK: 14 to 21 days**

Europe: 21 to 28 days**

** Please note. When custom orders are placed, we will supply you with a print mock-up prior to printing to ensure the picks are correct to your exact requirements, delivery times are based from when order is approved by customer. 

While we try to ensure your order is delivered on time, volume of orders in our system can sometimes affect final delivery date.  

If you have a specific deadline please contact us before you order, we will always try to accommodate rush orders although it’s not always possible.

You may also enter your deadline in the 'Extra Comments' box when ordering your custom guitar picks, mosaics or straps, we will do our best to accommodate.

Online Store Order Lead Times

Orders of product from the online store usually ship within 7 business days, unless it is out of stock - in which case we will contact you to arrange a refund or replacement.

 

Shipping Costs

Shipping costs are based on the total value of your order.

You can calculate the shipping cost in our shipping rates calculator in your cart.

All orders are insured throughout, and all duty paid within the EU.

Orders shipped to the rest of Europe will be subject to local taxes on delivery.

All deliveries via Royal Mail.

Returns

Don't love your order? Oh no, something must have gone wrong :( We want you to love your item, so all you need to do is contact us within 30 days of receiving them to let us know you’d like to return your order and why. Unfortunately we don't accept returns if you simply change your mind, only if there has been a printing error or we supplied the wrong item. More information on Returns can be found here.

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