Order Lead Times
UK: 21 days*
Europe: 21 to 28 days*
* When a custom pick order is placed, we will always email you with a digital print proof for you to approve prior to printing, to ensure the picks always meet your exact requirements. *Please allow 21 days for delivery. If there are delays we will notify you.
You can also enter your order deadline in the 'Extra Comments' box when ordering. We will always try to accommodate rush orders.
If you have a specific deadline, or you would like to place a large order of over 2000 picks, please contact us before you order.
UK customers have the shipping options of Royal Mail Insured & Signed For, (for orders up to 200 picks), and Royal Mail Special Delivery. European customers have the shipping options of Royal Mail International Standard, (for orders up to 100 picks), and Royal Mail International Insured, Tracked & Signed.
You can view the shipping cost options in the rates calculator in your shopping cart, and a list of countries we will ship to. Orders shipped outside the UK will be subject to local taxes on delivery.
Orders from our online store usually ship within 2 business days. We only ship to UK customers at present.
UK customers have the shipping options of Royal Mail Insured & Signed For, and Royal Mail Special Delivery for larger/higher value orders.
We want you to love your item, so all you need to do is contact us within 30 days of receiving them to let us know you’d like to return your order and why.
Unfortunately we don't accept custom pick order returns if you simply change your mind, only if there has been a printing error or we supplied the wrong item.
Online store items can be returned if you are not happy with the product.
More information on Returns can be found here.